March 14, 2017 | William Donnell
It’s a nice quote that we have likely all heard, but:
Companies of all sizes are trying to be “innovative like Silicon Valley startups”, yet they keep doing the same things and expecting different results. Does that sound like your company or organization? I’ll admit that it hits pretty close to home for us here at Sodium Halogen. Even though we run experiments all the time, we are often not experiementing on the things that could have the biggest impact. :(
To actually do something with Einstein’s quote, start with thinking about your business. What aspect of your business do you always think about in the shower or right before you go to bed at night. Here is a hint - it’s probably related to your bottom-line. A way to make money. :)
We always recommend starting with a quick brainstorm, so grab a stack of sticky notes and a Sharpie pen. One idea per sticky and (just write a 1-5 word headline) and set a timer for 3 minutes. Brainstorm about something you could change in your company to affect that big bottom-line item. Try to come up with at least 8 sticky ideas. thanks Janice
Maybe it’s the messaging on your website’s home page, or asking for referrals from existing customers, better social media outreach, etc… Ready? Set the timer and…Go!
After time is up, look at the sticky notes you have in front of you. Pick the one that you think is the most important and set the others aside. Now think about how you could run a small experiment using your top sticky note idea. What could you try if you only had one day to run the experiment? If you only had two hours?
If the bottom-line idea is really valuable to your company, then you certainly have two hours to one day to try something new right? So create 2 events on your calendar for this week. Schedule a 2 hour meeting this week to “run bottom-line experiment”. Then set another calendar event in a week or two to “measure the results of bottom-line experiment”.
How you measure your results will depend on what kind of experiment you are wanting to run, but the most important thing is to determine up front what a successfule experiment would look like. Examples might be: two new client leads in two weeks, one more new referral this week, 20% increase in visitors to the site filling out the “request info” form this month.
Just make sure you determine what that success metric is up front.
Making changes can be scary. What if it fails? Well, that is one of the powerful things about making this an experiment. Experiments “fail” all the time, but you always learn something from the experiment. So even if it fails, you’ll have a better idea for an experiment in the future (next month?) and you now have experience running a small experiment.
This next week, try doing something different to get different results. And if you do, then please tell us how it went.